Orders and shipping
Your order is very important to us. UK based designer orders will be processed as soon as payment has cleared and we will notify you promptly as to the time scale. We will despatch the item from Loren's within 1-2 days. Global independent designer brands can take 3-4 days to despatch. You will receive an email after ordering with an estimated despatch date.
A general guide:
2-4 days Royal Mail - UK to UK
International Shipping can take 1-3 weeks dependent on the brand and location you live in. We are dealing with international designer brands and we ship from various locations worldwide.
If you need an item quicker, then please email us at firstname.lastname@example.org and we will try our best to get it to you by your deadline. If express shipping is needed then we will send you another invoice to pay the additional postage.
International shipping and customs tax
We work closely with independent designers worldwide. Some items as stated on the product page are located internationally and may incur a customs/ sales tax charge payable by the recipient prior to or upon receipt.
A tracking number will be sent along with a despatch note to the email provided.
Additional charges are the responsibility of the recipient as we have no control over these government-imposed charges and cannot determine exactly what they may be. Please contact your local customs office for further information.